Privacy Policy

Melbourne Tax Depreciation (a wholly owned subsidiary of Abbcon Associates Pty. Ltd., ABN 94 459 359 293) is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, hold, use and disclose personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We collect personal information that is reasonably necessary to provide our professional services. This may include:

• Your name, postal address, email address and telephone number
• Property address and details (including purchase price, settlement date and property type)
• Financial information relevant to the preparation of a Tax Depreciation Schedule (such as construction costs and purchase contracts)
• Your accountant's name and contact details, where provided
• Correspondence and enquiry records

We do not collect sensitive information (as defined under the Privacy Act) unless it is directly relevant to your matter and you have consented to its collection.

2. How We Collect Personal Information

We collect personal information directly from you when you:

• Submit an enquiry or quote request via our website
• Contact us by telephone or email
• Engage us to prepare a Tax Depreciation Schedule
• Provide documents such as a Contract of Sale, building plans or invoices

In some cases we may collect information from third parties such as your accountant or a real estate agent, but only where you have authorised us to do so or where it is otherwise permitted by law.

3. How We Use Your Personal Information

We use personal information for the primary purpose for which it was collected, which is to provide Tax Depreciation and Quantity Surveying services. This includes:

• Preparing ATO-compliant Tax Depreciation Schedules
• Communicating with you about your schedule, enquiry or engagement
• Responding to enquiries submitted via our website contact form
• Maintaining records of our professional work as required by law and our professional registrations
• Sending you relevant updates regarding legislative changes that may affect your deductions (you may opt out at any time)

We do not use your personal information for direct marketing of unrelated products or services, and we do not sell or trade personal information to third parties.

4. Disclosure of Personal Information

We will only disclose your personal information to third parties where:

• You have consented to the disclosure (e.g. authorising us to liaise with your accountant)
• Disclosure is necessary to provide the service you have requested
• We are required or authorised to do so by law
• The disclosure is otherwise permitted under the Australian Privacy Principles

We do not disclose personal information to overseas recipients unless you have consented or an APP exception applies.

5. Website Contact Forms

Our website contact and quote request forms are processed through Web3Forms, a third-party form submission service. Information submitted through these forms is transmitted securely. Web3Forms's own privacy policy governs how they handle submitted data. We receive the information you submit by email, and it is then handled in accordance with this Privacy Policy.

Our website does not use tracking cookies or third-party analytics services that collect personally identifiable information.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Measures include:

• Secure email communications for transmitting your schedule and correspondence
• Physical security of any printed documents containing personal information
• Limiting access to personal information to those with a need to know

When personal information is no longer required for any purpose for which it may be used or disclosed, we take reasonable steps to destroy or de-identify it.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make such a request, please contact us using the details below. We will respond within a reasonable time, and in any case within 30 days.

We will not charge a fee for making an access request, though we may charge a reasonable fee to cover the cost of providing access if the request is complex.

8. Complaints

If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, you may lodge a complaint by contacting us directly. We will respond to your complaint within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or relevant legislation. The current version will always be available on this page. We encourage you to review it periodically.

10. Contact Us

For any privacy-related enquiries, access requests or complaints, please contact: